If you’re planning to make unified commerce a priority to blend digital and physical channels for frictionless customer experiences - but are wondering where to start - here’s our four stage unified commerce maturity model and assessment checklist.
It will help you understand where you stand against other retailers, and what you need to improve.
Get the guide and checklist to:
- Understand the four stages to unifying customer experiences
- Assess your current capabilities
- Identify gaps
- Prioritise areas for improvement
- Create a plan for how to move through the stages
